Privacy notice
This notice explains how MZ Active handles Coach and Pacer applications and booking requests on mzactive.com. By submitting a form, you agree to the described use of the information you provide.
To ask for a copy, correction or deletion of your information, contact
Information and purpose
Provider applications may include your name, account email, Qatar service area, languages, specialties, experience, biography, indicative rates, social links and an optional profile photo. MZ Active uses these details to create and review a profile. Profile photos are accepted only as JPG, PNG or WebP files up to 1MB and are stored with the provider profile in MZ Active's Cloudflare database. Only profiles approved by an administrator, including their approved photo, are shown publicly. If a provider opts in to show a WhatsApp number, it appears on their approved profile so clients can contact them directly.
Booking requests include your name, WhatsApp number, Qatar location, preferred date, session type, distance and target pace. We use them to review availability and arrange the requested session. After a request is saved, your browser opens WhatsApp with its details so you can coordinate with MZ Active and receive Fawran instructions. A request is not a confirmed booking. The website does not process payments or store card or bank credentials.
Service providers and data location
The marketplace API and its separate database run on Cloudflare Workers and D1. The database is in the Asia-Pacific region, not Qatar. Booking details are sent to WhatsApp (Meta) only when the handoff begins after a successful save. Approved provider profile details are public on mzactive.com. Do not include health records, identity documents or other sensitive information in profile or booking text.
Retention
Booking requests and moderation records are retained for up to 12 months after a request is closed, then deleted. Provider account and profile details are retained while the account is active. Inactive accounts are deleted after 24 months, or earlier on a verified deletion request, except where records must be retained to resolve a dispute or comply with law.
Contact
For questions or requests to access, correct or delete your information, email:
This notice describes current operations and does not claim a legal compliance certification.